accd-20240108
false000148164600014816462024-01-082024-01-08

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
________________________________________
FORM 8-K
________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): January 8, 2024
________________________________________
Accolade, Inc.
(Exact name of Registrant as Specified in Its Charter)
________________________________________
Delaware001-3934801-0969591
(State or Other Jurisdiction
of Incorporation)
(Commission File Number)
(IRS Employer
Identification No.)
1201 Third Avenue, Suite 1700
Seattle, WA 98101
(Address of Principal Executive Offices and Zip Code)
(206) 926-8100
(Registrant’s Telephone Number, Including Area Code)
Not Applicable
(Former Name or Former Address, if Changed Since Last Report)
________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instructions A.2. below):
oWritten communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
oSoliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
oPre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
oPre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $0.0001 par value per shareACCDThe Nasdaq Stock Market LLC
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o



Item 2.02.    Results of Operations and Financial Condition.
On January 8, 2024, Accolade, Inc. (the “Company”) issued a press release reporting its financial results for the fiscal third quarter ended November 30, 2023. A copy of such press release is furnished hereto as Exhibit 99.1 and incorporated by reference herein.
The information in this Form 8-K, including Exhibit 99.1, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference under the Securities Act of 1933, as amended, or into any filing with the U.S. Securities and Exchange Commission made by the Company, whether made before or after the date hereof, except as expressly set forth by reference in such a filing.
Item 9.01    Financial Statements and Exhibits.
(d) Exhibits
Exhibit
Number
Exhibit Description
99.1
104Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)



SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Accolade, Inc.
Dated: January 8, 2024
By: /s/ Stephen Barnes
Stephen Barnes
Chief Financial Officer

Document

Exhibit 99.1
https://cdn.kscope.io/dcfda37bee28308b43ed7dbf66f5b53d-accolade_logotypexcolor.jpg
Accolade Announces Results for Fiscal Third Quarter 2024
SEATTLE, January 8, 2024 -- Accolade, Inc. (NASDAQ: ACCD) today announced financial results for the fiscal third quarter ended November 30, 2023.
“As we head into the new year, Accolade continues to define the future of how healthcare should be experienced in this country. Our unique combination of people and technology is creating a new model for improving health outcomes and helping our more than 10 million members live healthier lives. We are closing the physician gap, improving access to care, and leveraging AI and other innovations to make the system work better for our employer customers, their employees and their families. The results can be seen in our growing customer base and increasing revenues as we plan to deliver positive Adjusted EBITDA in the fourth quarter and next fiscal year,” said Rajeev Singh, Accolade Chairman of the Board of Directors and Chief Executive Officer.
Financial Highlights for Fiscal Third Quarter ended November 30, 2023
Three months ended November 30,
% Change(2)
20232022
(in millions, except percentages)
GAAP Financial Data:
Revenue$99.4 $90.9 %
Net loss$(21.1)$(39.9)47 %
Non-GAAP Financial Data(1):
Adjusted EBITDA$(4.6)$(10.2)55 %
Adjusted Gross Profit$46.0 $41.8 10 %
Adjusted Gross Margin46.3%45.9%
(1)A reconciliation of GAAP to non-GAAP results has been provided in this press release in the accompanying Financial Tables. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures."
(2)Percentages are calculated from accompanying Financial Tables and may differ from percentage change of numbers in Financial Highlights table due to rounding.
Steve Barnes, Accolade Chief Financial Officer, commented, “Accolade exceeded both top and bottom line guidance this quarter as we continue to execute consistently across the business. On the strength of our new bookings and the utilization trends we are experiencing, we are raising our guidance for fiscal year 2024 and affirming our expectation for approximately 20% revenue growth and Adjusted EBITDA between 2% - 4% in fiscal year 2025.”



Financial Outlook
Accolade provides forward-looking guidance on revenue and Adjusted EBITDA, a non-GAAP financial measure.
For the fiscal fourth quarter ending February 29, 2024, we expect:
Revenue between $121.5 million and $125.5 million
Adjusted EBITDA between $16 million and $20 million
For the fiscal year ending February 29, 2024, we expect:
Revenue between $411 million and $415 million
Adjusted EBITDA between $(6) million and $(10) million
For the fiscal year ending February 28, 2025, we are affirming preliminary revenue and Adjusted EBITDA guidance as follows:
Revenue growth of approximately 20%
Adjusted EBITDA between 2% and 4% of revenue
Accolade has not reconciled guidance for Adjusted EBITDA to net loss, the most directly comparable GAAP measure, and has not provided forward-looking guidance for net loss, because there are items that may impact net loss, including stock-based compensation, that are not within the company’s control or cannot be reasonably predicted.
Quarterly Conference Call Details
The company will host a conference call today, January 8, 2024 at 4:30 p.m. E.T. to discuss its financial results.
To Listen via Telephone: Pre-registration is required by the conference call operator. Please pre-register by clicking here (https://register.vevent.com/register/BI0aea659c422c4c259198c9c7e6313d1b). Upon registering, you will be emailed a dial-in number, direct passcode and unique PIN.
To Listen via Internet: The conference call can be accessed via a live audio webcast that will be available online at http://ir.accolade.com.
Replay: A replay of the call will be available via webcast for on-demand listening shortly after the completion of the call, at http://ir.accolade.com.
Forward-Looking Statements
This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995, as amended. These forward-looking statements include statements regarding our future growth and our financial outlook. Forward-looking statements are subject to risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “maintain,” “might,” “likely,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “target,” “will,” “would,” or similar expressions and the negatives of those terms.



Important risks and uncertainties that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the risks described under the heading “Risk Factors” in Accolade’s most recently filed Annual Report on Form 10-K and subsequent filings, which should be read in conjunction with any forward-looking statements. All forward-looking statements in this press release are based on information available to Accolade as of the date hereof, and it does not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made, except as required by law.
About Accolade, Inc.
Accolade (Nasdaq: ACCD) is a Personalized Healthcare company that provides millions of people and their families with exceptional healthcare experiences so they can live their healthiest lives. Accolade’s employer, health plan, and consumer solutions combine virtual primary care and mental health, expert medical opinion, and best-in-class care navigation. These offerings are built on a platform that is engineered to care through predictive engagement of population health needs, proactive care that improves outcomes and cost savings, and by addressing barriers to access and continuity of care. Accolade consistently receives consumer satisfaction ratings of over 90%. For more information, visitaccolade.com. Follow us on LinkedIn, Twitter, Instagram and Facebook.
Investor Contact:
Todd Friedman, Investor Relations, IR@accolade.com
Media Contact:
Public Relations, Media@accolade.com
Source: Accolade



Financial Tables
Accolade, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets (unaudited)
(In thousands, except share and per share data)
November 30,
2023
February 28,
2023
Assets
Current assets:
Cash and cash equivalents$230,017 $321,083 
Accounts receivable, net23,195 23,435 
Unbilled revenue2,362 3,260 
Current portion of deferred contract acquisition costs4,462 4,022 
Prepaid and other current assets12,054 14,149 
Total current assets272,090 365,949 
Property and equipment, net19,223 14,763 
Operating lease right-of-use assets28,847 29,525 
Goodwill278,191 278,191 
Intangible assets, net174,548 203,202 
Deferred contract acquisition costs9,588 9,815 
Other assets2,984 1,624 
Total assets$785,471 $903,069 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$12,667 $10,155 
Accrued expenses and other current liabilities8,334 11,744 
Accrued compensation25,911 39,346 
Due to customers9,085 15,694 
Current portion of deferred revenue52,772 35,191 
Current portion of operating lease liabilities6,900 7,284 
Total current liabilities115,669 119,414 
Loans payable, net of unamortized issuance costs208,178 282,323 
Operating lease liabilities26,620 27,189 
Other noncurrent liabilities165 203 
Deferred revenue120 154 
Total liabilities350,752 429,283 
Commitments and Contingencies
Stockholders’ equity
Common stock par value $0.0001; 500,000,000 shares authorized; 76,966,368 and 73,089,075 shares issued and outstanding at November 30, 2023 and February 28, 2023, respectively
Additional paid-in capital1,481,303 1,428,073 
Accumulated deficit(1,046,592)(954,294)
Total stockholders’ equity434,719 473,786 
Total liabilities and stockholders’ equity$785,471 $903,069 



Accolade, Inc. and Subsidiaries
Condensed Consolidated Statements of Operations (unaudited)
(In thousands, except share and per share data)
Three months ended November 30,Nine months ended November 30,
2023202220232022
Revenue$99,371 $90,946 $289,461 $264,117 
Cost of revenue, excluding depreciation and amortization54,518 50,412 164,038 147,857 
Operating expenses:
Product and technology23,468 24,254 74,969 77,265 
Sales and marketing26,230 25,023 75,339 75,573 
General and administrative15,474 20,037 47,813 61,295 
Depreciation and amortization11,400 11,602 33,858 34,749 
Goodwill impairment— — — 299,705 
Total operating expenses76,572 80,916 231,979 548,587 
Loss from operations(31,719)(40,382)(106,556)(432,327)
Interest income (expense), net1,705 386 4,340 (484)
Other income (expense)9,281 201 10,424 21 
Loss before income taxes(20,733)(39,795)(91,792)(432,790)
Income tax benefit (expense)(331)(77)(506)3,573 
Net loss$(21,064)$(39,872)$(92,298)$(429,217)
Net loss per share, basic and diluted$(0.28)$(0.56)$(1.24)$(6.07)
Weighted-average common shares outstanding, basic and diluted76,139,25671,228,35174,572,09470,755,157
The following table summarizes the amount of stock-based compensation included in the condensed consolidated statements of operations:
Three months ended November 30,Nine months ended November 30,
2023202220232022
Cost of revenue, excluding depreciation and amortization$1,163 $1,247 $3,276 $3,645 
Product and technology7,807 5,930 22,416 19,045 
Sales and marketing3,321 4,513 11,023 12,772 
General and administrative3,353 6,216 8,933 19,347 
Total stock-based compensation$15,644 $17,906 $45,648 $54,809 



Accolade, Inc. and Subsidiaries
Condensed Consolidated Statements of Cash Flows (unaudited)
(In thousands)
Nine months ended November 30,
20232022
Cash flows from operating activities:
Net loss$(92,298)$(429,217)
Adjustments to reconcile net loss to net cash used in
Operating activities:
Goodwill impairment— 299,705 
Depreciation and amortization expense33,858 34,749 
Amortization of deferred contract acquisition costs4,012 2,592 
Deferred income taxes— (3,859)
Noncash interest expense1,236 1,251 
Gain on repurchase of convertible notes(9,268)— 
Stock-based compensation expense45,648 54,809 
Changes in operating assets and liabilities, net of effect of acquisitions:
Accounts receivable and unbilled revenue1,138 6,616 
Accounts payable and accrued expenses(133)244 
Deferred contract acquisition costs(4,224)(6,428)
Deferred revenue and due to customers10,937 5,596 
Accrued compensation(13,433)(3,722)
Other liabilities(314)2,030 
Other assets721 (2,512)
Net cash used in operating activities(22,120)(38,146)
Cash flows from investing activities:
Capitalized software development costs(6,475)(2,914)
Purchases of property and equipment(3,900)(1,901)
Net cash used in investing activities(10,375)(4,815)
Cash flows from financing activities:
Payments for repurchase of convertible notes(65,808)— 
Payments for debt extinguishment costs(355)— 
Proceeds from stock option exercises4,013 1,646 
Proceeds from employee stock purchase plan3,579 2,927 
Payment of contingent consideration for acquisition— (1,828)
Net cash provided (used) by financing activities(58,571)2,745 
Net decrease in cash and cash equivalents(91,066)(40,216)
Cash and cash equivalents, beginning of period321,083 365,853 
Cash and cash equivalents, end of period$230,017 $325,637 
Supplemental cash flow information:
Interest paid$1,590 $1,539 
Fixed assets and capitalized software included in accounts payable$40 $736 
Other receivable related to stock option exercises$$— 
Income taxes paid$325 $103 



Non-GAAP Financial Measures
In addition to our financial results determined in accordance with GAAP, we use the following non-GAAP financial measures to help us evaluate trends, establish budgets, measure the effectiveness and efficiency of our operations, and determine employee incentives. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance. However, non-GAAP financial information is presented for supplemental informational purposes only, has limitations as an analytical tool and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP measures differently or may use other measures to evaluate their performance. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business. In evaluating these non-GAAP financial measures, you should be aware that in the future we expect to incur expenses similar to the adjustments in this presentation. Our presentation of non-GAAP financial measures should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or nonrecurring items.
Adjusted Gross Profit and Adjusted Gross Margin
Adjusted Gross Profit is a non-GAAP financial measure that we define as revenue less cost of revenue, excluding depreciation and amortization, and excluding stock-based compensation and severance costs. We define Adjusted Gross Margin as our Adjusted Gross Profit divided by our revenue. We believe Adjusted Gross Profit and Adjusted Gross Margin are useful to investors, as they eliminate the impact of certain noncash expenses and allow a direct comparison of these measures between periods without the impact of noncash expenses and certain other nonrecurring operating expenses.
Adjusted EBITDA
Adjusted EBITDA is a non-GAAP financial measure that we define as net income (loss) adjusted to exclude interest expense (income), net, income tax expense (benefit), depreciation and amortization, stock-based compensation, acquisition and integration-related costs, goodwill impairment, change in fair value of contingent consideration, severance costs, and other expense (income). Severance costs include severance payments related to the realignment of our resources. Other expense (income) includes debt extinguishment gain or loss and foreign exchange gain or loss. We believe Adjusted EBITDA provides investors with useful information on period-to-period performance as evaluated by management and comparison with our past financial performance. We believe Adjusted EBITDA is useful in evaluating our operating performance compared to that of other companies in our industry, as this measure generally eliminates the effects of certain items that may vary from company to company for reasons unrelated to overall operating performance.
Adjusted Gross Profit, Adjusted Gross Margin and Adjusted EBITDA have certain limitations, including that they exclude the impact of certain non-cash charges, such as depreciation and amortization, whereas underlying assets may need to be replaced and result in cash capital expenditures, and stock-based compensation expense, which is a recurring charge.



The following table presents, for the periods indicated, a reconciliation of our revenue to Adjusted Gross Profit:
Three months ended November 30,Nine months ended November 30,
2023202220232022
(in thousands, except percentages)
(in thousands, except percentages)
Revenue$99,371 $90,946 $289,461 $264,117 
Less:
Cost of revenue, excluding depreciation and amortization(54,518)(50,412)(164,038)(147,857)
Gross profit, excluding depreciation and amortization44,85340,534125,423116,260
Add:
Stock‑based compensation, cost of revenue1,163 1,247 3,276 3,645 
Severance costs, cost of revenue(38)(1)688 113 
Adjusted Gross Profit$45,978$41,781$129,387$120,019
Gross margin, excluding depreciation and amortization45.1%44.6%43.3%44.0%
Adjusted Gross Margin46.3%45.9%44.7%45.4%
The following table presents, for the periods indicated, a reconciliation of our Adjusted EBITDA to our net loss:
Three months ended November 30,Nine months ended November 30,
2023202220232022
(in thousands)(in thousands)
Net loss$(21,064)$(39,872)$(92,298)$(429,217)
Adjusted for:
Interest expense (income), net(1,705)(386)(4,340)484 
Income tax (benefit) expense33177506(3,573)
Depreciation and amortization11,40011,60233,85834,749
Stock‑based compensation15,64417,90645,64854,809
Acquisition and integration‑related costs(1)
208 439187 439
Goodwill impairment299,705
Severance costs(2)
(159)213 891 3,288 
Other expense (income)(3)
(9,281)(201)(10,424)(21)
Adjusted EBITDA$(4,626)$(10,222)$(25,972)$(39,337)
(1)For the three and nine months ended November 30, 2023 and 2022, acquisition and integration-related costs represent expenses associated with litigation inherited through the PlushCare acquisition. Refer to Note 10 in our condensed consolidated financial statements for further details.
(2)Severance costs represent expenses associated with workforce realignment actions taken by management.
(3)For the three and nine months ended November 30, 2023, other expense (income) includes a gain on extinguishment of debt.